Warranty Terms
MRM Racing Wheels – Limited Warranty
“You Break It, We Replace It” — What That Means
At MRM Racing Wheels, we stand behind our products. If a wheel experiences a structural failure under normal use, we will replace it.
That means:
- Cracked or broken wheels are covered
- Failures that occur during normal driving or off-road use are covered
- If the wheel fails structurally, we will replace it after review
What Is NOT Covered
We’re generous, not reckless.
The following are not covered under warranty:
- Bent wheels (cosmetic or non-structural deformation)
- Damage caused by blatant abuse, including but not limited to:
- Running the wheel without a tire
- Intentional damage (hammering, cutting, etc.)
- Deliberately attempting to break the wheel
- Damage from improper installation, incorrect fitment, or misuse outside intended application
What IS Covered
- Cracks or complete structural breaks resulting from normal use
- Failures that indicate a material or structural issue
If the wheel fails the way a wheel absolutely shouldn’t, that’s on us.
How to File a Warranty Claim
To start a claim, send the following to:
Include:
- Clear photos of the damaged wheel
- Description of how the damage occurred
- Proof of purchase (if available)
Claim Process
- Submit claim via email with required details
- MRM reviews the damage and circumstances
- If approved:
- A prepaid shipping label will be provided
- The damaged wheel must be returned
- A replacement wheel will be sent as soon as possible
Replacement Timing
- In-stock wheels: shipped promptly after approval
- Out-of-stock wheels: lead times may apply depending on production availability
Final Notes
This warranty is built on trust. If your wheel legitimately fails, we’ll take care of you. If someone’s out there trying to recreate a demolition derby in their driveway with a sledgehammer… that’s between them and their life choices.